Contact Us

We’re always happy to hear from you! Whether you have a question about your order, need help with a return, or just want more information about our products, the Vividmall Customer Care Team is here to help.

How to Reach Us

📞 Phone: +1 (801) 654-9578
📧 Email: [email protected]
📍 Address:
Vividmall
840 1st Ave #127
Dinuba, CA 93618
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday – Sunday: Closed
We do not process orders or respond to inquiries on weekends or U.S. federal holidays, but we’ll get back to you promptly the next business day.

Common Topics We Can Help With

• Order tracking and delivery updates
• Questions about our products or sizing
• Return and exchange requests
• Payment and checkout issues
• General feedback or suggestions

Need Help Now?

If you’re reaching out about an existing order, please include your order number in your message for faster service. We strive to respond to all customer emails within 1–2 business days.

Your satisfaction is our top priority—and we look forward to assisting you!